Support

We’re a small team and we read every message. The fastest way to reach us is by email. Please include your username (or registered email) and as much detail as you can.

General help

For account, billing, or general questions: support@fansxo.app

Typical response time: within 24 hours, Monday–Friday.

Reporting abuse, illegal content, or a safety concern

If you see content that you believe violates our Terms of Service — especially anything depicting a minor, non-consent, or threats of violence — report it immediately to trust@fansxo.app.

For urgent reports of suspected child sexual abuse material, you may also contact the CyberTipline at the National Center for Missing & Exploited Children at report.cybertip.org or 1-800-843-5678.

Copyright (DMCA)

Copyright takedown notices and counter-notices: dmca@fansxo.app. See our Terms § 6 for what to include.

Privacy & data requests

Access, correction, deletion, or export of your personal data: privacy@fansxo.app. See our Privacy Policy.

2257 records inspection

To request an inspection of our records under 18 U.S.C. § 2257: records@fansxo.app. See our 2257 Compliance Statement for the custodian address and inspection hours.

Tokens, refunds & chargebacks

Tokens are non-refundable except where required by law or in cases of platform error or fraud. If you believe a charge was made in error, email billing@fansxo.app with the date, amount, and last four digits of the card before initiating a chargeback — we resolve almost all disputes faster than your bank can.

For creators

Creator onboarding, verification, payout, and tax-form questions: creators@fansxo.app.

Press & partnerships

For media or partnership inquiries: press@fansxo.app.

Mailing address